He actually was extremely successful at Chipotle. He took over in 2018 after their E. Coli scandals and then guided the company to 800% growth over like 6 years
the quality has gone to shit, let's be real.
that paired with the constant health concerns with salmonella or e coli breakouts, they've all but lost their customer base, blaming the consumer is just a deflection.
way to blame the broader economy rather than take responsibility for bad hiring practices. Every time I go into one, the place is a mess but no wonder bc the workers are all high. Maybe people are finally losing trust after experiencing the same thing. Not to mention the three e coli outbreaks they've had in the past...